PulseTV, the “As Seen
on TV” retailer announced that they have been the victim of a breach. The
breach started in November of 2019 and continued undetected until August of
2021. The breach was not discovered until November of 2021, by which time over
200,000 credit card records may have been exposed.
In a notification letter sent by PulseTV to its
customers, they stated that Visa contacted them on March 8, 2021, and said that
they were a common point of purchase for fraudulent credit card use, and that
their e-commerce website may have been breached. PulseTV checked their network
for malware and reviewed their security settings. They found no evidence to
indicate that their site had been breached.
A few months after Visa contacted them, they
were contacted by a law enforcement agency that was investigating fraudulent
transactions that appeared to have come from pulsetv.com.
According to the notification sent to customers, at that point PulseTV “started
working with legal counsel with an expertise in cybersecurity. Legal counsel
also hired nationally-recognized cybersecurity experts to assist with the
investigation.”
The letter goes on to state “On November 18,
2021, our investigator learned that the website had been identified as a common
point of purchase for a number of unauthorized credit card transactions for
MasterCard. Based upon communications with the card brands, it is believed that
only customers who purchased products on the website with a credit card between
November 1, 2019 and August 31, 2021 may have been affected. The investigation
was unable to verify that the website was the cause of the unauthorized
transactions. However, in an abundance of caution, PulseTV is notifying
customers, including you, who purchased products on our website during that
time period so that they can take steps to protect and secure their credit card
information.”
The Daily Swig reports that “The symptoms of the incident match those
of earlier Magecart-style attacks that involve
planting JavaScript skimmers within the checkout process of online
stores.”
A Magecart attack is a cyberattack that injects
malicious code into ecommerce checkout pages. This allows the hacker to “skim”
sensitive and payment card data. Detecting this type of attack early is
essential to preventing or minimizing the loss of card data. The use of
file-integrity monitoring or change-detection software and regular internal and
external network scans are crucial to early detection, as is requiring strong
authentication for all access to system components, and things as simple as
anti-virus protection and regularly applying security patches. This breach went
undetected for nearly two years, despite notifications from Visa, law
enforcement, and Mastercard, which led to a significant number of records being
compromised.
Source: Maxpci
maxpcicomply.com
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