Shipping & Returns

Return Policy

You may return most unused items purchased at Accept Credit Cards at Electronic Merchant Systems, Inc. site within 30 days of the original delivery, with our authorization. After 30 days, all transactions are final. We will pay the return shipping costs if the product is defective or the return is a result of our error.

If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 10 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA) number. RMA numbers are issued by Customer Service (1-800-476-5020). We will credit you in the same manner as your original payment within 30 days of receiving the returned item.

The following items may not be returned: Consumable items are items such as Printer Ink and Toner Cartridges, Paper Products etc. that are consumed once they are used. Consumable Items can be returned within 30 days of the invoice date if and only if the item is sealed and unopened in its original retail packaging or otherwise verifiably unused. Ship authorized returns to the following address: 3612 Forest Dr., Alexandria, VA 22302. If the return is not the result of our error, the cost of shipping, handling and/or any applicable sales tax is non-refundable. Please verify the part(s) you are ordering are correct for your equipment before finalizing your order. If you are unsure if a particular product(s) are correct for your point-of-sale system, please contact customer service for assistance, 1-800-476-5020 prior to purchase.